Yes, definitely. Once you subscribed, you'll be able to add unlimited design requests and they'll be processed one by one based on your priorities.

No, the entire communication will be async through the Trello board to speed up the workflow process but if you feel the need to explain something more in detail about a particular feature or feedback, you can always record a loom video and go deeper into details.

You'll get updates between 1 and 3 business days depending on design complexity. All designs are custom created based on your requirements, without using pre-built templates.

No, this is not a full time work but you'll get updates between 1 and 3 business days depending on design complexity. All designs are custom created based on your requirements, without using pre-built templates.

All designs are created in Adobe, Photoshop, InDesign and more.

Flexibility is a key factor at MS Agency. The most common way to request designs is directly via Trello. There you can share any type of files like wireframes, Google docs, or even recording a brief Loom video (for people that don't have enough time to write a full project scope).

This will never happen, even if something is not perfect from the first draft, no worries. You have unlimited feedback changes until you are 200% satisfied.

Unfortunately, we don't offer any form of money-back guarantee, but if you're unsatisfied with our service, please get in touch and we'll do our best.

You can request just a regular design agency service, and we will charge based on that work.

We understand you may not have enough design work to fill up entire month. Perhaps you only have one or two design requests at the moment. That's where pausing your subscription comes in handy.

Yes, all plans allow for unlimited team members but all of them will use the same design queue.

Absolutely. We do not cover the following design work: web design, 3D modeling, animated graphics (GIFS, etc.), document design (medical forms, etc.), complex packaging, and extensive print design (magazines, books, etc.), new brand creations (and all related materials) from scratch - all these types of services can be requested outside the packaging option and charged depends on complexity.